Frequently Asked Questions
When do reservations become available?
We take reservations two to three months in advance, typically releasing reservations at 9 a.m. Central Time on the first Tuesday of each month. For example, August reservations will be released on the first Tuesday in June. We will announce reminders in our Insiders Club newsletter. Reservations are made through our online booking system, Tock. We recommend creating a Tock profile before the reservation release date.
What health precautions is Ever taking during the pandemic?
Our top priority is the health and safety of our guests and employees. Read about the measures we are taking on the Your Safety page.
Do you accommodate food allergies or dietary restrictions?
Our culinary team is able to accommodate certain food allergies and dietary restrictions with 72 hours notice but is not able to do so with less time. Accommodations for dietary restrictions and allergies are not guaranteed. In order to ensure that our team can accommodate your or your guest’s request, please answer our pre-visit questions at the time of booking, or contact us at email@example.com at least 72 hours in advance.
My plans have changed, can I cancel or postpone?
All sales are final and non-refundable. However we are being flexible during this pandemic and can reschedule your reservation if you are feeling ill. If you would like to transfer your reservation, please visit Tock's help center.
How long is the dining experience at Ever?
The 8- to 10-course tasting menu experience at Ever typically lasts about 2 ½ hours.
Where can I park?
You may use the parking garage connected to our building. Its entrance is on Ada Street. The closest L stop is the Ashland stop on the Pink and Green Lines. We are not currently offering valet services for safety reasons.
Is there a dress code?
There is no dress code at Ever. We do find that most of our guests wear business casual/cocktail attire, but feel free to wear what you are comfortable with.
May I bring my own wine?
We do not allow outside beverages. Instead, we are delighted to offer you beautiful wine pairings carefully curated by our chief sommelier and team to enhance chef’s tasting menus. We also offer guests a lengthy à la carte selection of wines by the bottle and by the glass. Our bar can accommodate classic cocktail requests, and we offer a limited beer selection.
What if I’m running late?
Please note that arriving more than 10 minutes late might result in your missing part of your experience. Please let us know if you are running late.
Why am I being charged a service charge?
We include a 20% service charge as part of your dining experience. This charge is applied toward providing fair and equitable wages to our front and back of house employees as well as operating costs (service-ware, fixed costs, food costs, wages, etc.) to ensure the highest level of excellence in our quality of service. Additional gratuity paid on the evening of your reservation is at the discretion of each guest. 100% of any gratuity is paid to non-salaried, front of house employees who are directly in service of customers in strict accordance with the Fair Labor Standards Act.
Do you have a waitlist?
Yes, if your desired reservation is unavailable, an option to be placed on a waitlist is available through Tock.
Is Ever ADA-accessible?
Yes, the entire restaurant is ADA-accessible, as is access from the parking garage.
Do you sell gift cards?
Yes. We are selling gift cards redeemable at Ever on the night of your experience. Please visit this page to buy an Ever gift card. Please note: The Tock system does not accept gift cards as payment for a reservation deposit.
I'm interested in visiting After lounge. Do I need to make a separate reservation?
Yes. We highly recommend reservations for After lounge, and reservations should be made separately through Tock.
Where is After lounge?
After lounge is at 1338 W. Fulton St., right next door to Ever restaurant.
Can Ever host my private event?
We have six luxe event spaces in our building that can accommodate 8 to 80 guests. The Canvas by Ever is a large, customizable room right next door to Ever, we also have private dining rooms, an outdoor terrace and full buyout options for Ever and After. Please visit our Events site to learn more about all of our unique spaces.
I’ve read this FAQ but still have a specific question. Can I contact Ever directly?
Yes, please email us at firstname.lastname@example.org. Your email will be returned within 24 hours.