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Frequently Asked Questions

Q: When do reservations become available? 

A: We take reservations two to three months in advance, typically releasing reservations at 9 a.m. Central Time on the first Tuesday of each month. For example, August reservations will be released on the first Tuesday in June. We will announce reminders in our Insiders Club newsletter. Reservations are made through our online booking system, Tock. We recommend creating a Tock profile before the reservation release date.

Q: Do you accommodate food allergies or dietary restrictions? 

A: Because of the complexity of our menu, we cannot make substitutions for food aversions.

With at least 72 hours' notice, we can make accommodations for certain common dietary restrictions or mild allergies. Those include: seafood allergies, tree nut/peanut allergies (but coconut must be OK), pregnancy restrictions, pescatarian and lacto-ovo vegetarian (but egg, gelatin and dairy cannot be omitted). You must ask for those accommodations before you arrive by answering the pre-visit questionnaire you received when you booked. 

On cross-contamination: We cannot guarantee a 100% allergen-free environment. Despite our best precautions, cross-contamination can occur before the food reaches Ever, during packaging and handling by our suppliers. Therefore, Ever cannot accommodate guests whose serious allergies are triggered by cross-contamination. 

Please check with everyone in your party, a few days before you arrive, so nobody will be disappointed. You may contact us at if you have questions about ingredients.

Q: How long is the dining experience at Ever? 

A: The 8- to 10-course tasting menu experience at Ever typically lasts about 2 ½ hours.

Q: Where can I park? 

A: We offer our guests four hours of validated parking for $7 in the garage connected to our building. The garage entrance is on Ada Street, just north of Fulton St. 

We also offer valet parking: $25 for up to four hours. The closest L stop is the Ashland stop on the Pink and Green Lines.

Q: My plans have changed, can I cancel or postpone? 

A: All sales are final and non-refundable. If you would like to transfer your reservation, please visit Tock's help center.

Q: Is there a dress code? 

A: There is no dress code at Ever. We do find that most of our guests wear business casual/cocktail attire, but feel free to wear what you are comfortable with.

Q: May I bring my own wine? 

A: We do not allow outside beverages. Instead, we are delighted to offer you beautiful wine pairings carefully curated by our chief sommelier and team to enhance chef’s tasting menus. We also offer guests a lengthy à la carte selection of wines by the bottle and by the glass. Our bar can accommodate classic cocktail requests, and we offer a limited beer selection.

Q: What if I’m running late? 

A: Please note that arriving more than 10 minutes late might result in your missing part of your experience. Please let us know if you are running late.

Q: Why am I being charged a service charge? 

A: We include a 20% service charge as part of your dining experience. This charge is applied toward providing fair and equitable wages to our front and back of house employees as well as operating costs to ensure the highest level of excellence in our quality of service. Additional gratuity paid on the evening of your reservation is at the discretion of each guest. 100% of any gratuity is paid to non-salaried, front of house employees who are directly in service of customers in strict accordance with the Fair Labor Standards Act.

Q: Do you have a waitlist? 

A: Yes, if your desired reservation is unavailable, an option to be placed on a waitlist is available through Tock.

Q: Is Ever ADA-accessible? 

A: Yes, the entire restaurant is ADA-accessible, as is access from the parking garage.

Q: Do you sell gift cards? 

A: Yes. We are selling gift cards redeemable at Ever on the night of your experience. Please visit this page to buy an Ever gift card. Please note: The Tock system does not accept gift cards as payment for a reservation deposit. 

Q: I'm interested in visiting After lounge. Do I need to make a separate reservation?

A: We highly recommend reservations for After lounge, though walk-ins are welcome if seats are available. Reservations should be made separately through Tock.  

Q: Where is After lounge?

A: After lounge is at 1338 W. Fulton St., right next door to Ever restaurant.

Q: Can Ever host my private event?  

A: We have six luxe event spaces in our building that can accommodate 8 to 150 guests. The Canvas by Ever is a large, customizable room right next door to Ever and After, we also have private dining rooms, an outdoor terrace and full buyout options for Ever and After. Please visit our Events site to learn more about all of our unique spaces.  

Q: I’ve read this FAQ but still have a specific question. Can I contact Ever directly? 

A: Yes, you may email us at Please be aware that we are closed on Sundays and Mondays and will not get your email until Tuesday.