Frequently Asked Questions
What health precautions is Ever taking during the pandemic? Our top priority is the health and safety of our guests and employees. Read about the many measures we are taking on the Your Safety page.
When do reservations become available? We take reservations two months in advance, typically releasing reservations at 9 a.m. Central Time on the first Tuesday of each month. For example, January reservations will be released on the first Tuesday in November. We will announce reminders on our social media and Insider’s Club newsletter. Reservations are made through our online booking system. We recommend creating a Tock profile before the reservation release date.
What does my online reservation booking include? Your booking includes your tasting menu, service charge and taxes. On the night of your dinner, supplements and beverage pairings will be available for purchase.
What does the service charge include? When you book your experience online, you will see a separate line item for a 20% service charge. This supports both front-of-house and kitchen staff. If you or your guest would like to tip gratuity on a wine or supplemental purchase made on the evening of the reservation, 100% of that gratuity will be paid to non-salaried, front-of-house employees who directly serve you, in strict accordance with the Fair Labor Standards Act.
Do you have a waitlist? Yes, if your desired reservation is unavailable, an option to be placed on a waitlist is available through our online booking system.
Do you accommodate food allergies or dietary restrictions? Our culinary team will do their best to accommodate most food allergies and dietary restrictions. In order to ensure that our team can accommodate your or your guest’s request, please answer the pre-visit questions at the time of booking, or contact us at least 48 hours in advance.
How long is the dining experience at Ever? The 8- to 10-course tasting menu experience at Ever typically lasts 2 to 2 ½ hours.
May I bring my own wine? We do not allow outside beverages. Instead, we are delighted to offer you beautiful wine pairings carefully curated by our chief sommelier and team to enhance chef’s tasting menus. We also offer guests a lengthy à la carte selection of wines by the bottle and by the glass. Our bar can accommodate classic cocktail requests, and we offer a limited beer selection.
Is there a dress code? There is no dress code at Ever. We do find that most of our guests wear business casual/cocktail attire, but feel free to wear what you are comfortable with.
Where can I park? We offer valet parking, or you may use the parking garage connected to our building. Its entrance is on Ada Street. The closest L stop is the Ashland stop on the Pink and Green Lines.
What if I’m running late? Please note that arriving more than 10 minutes late might result in your missing part of your experience. Please let us know if you are running late.
Is Ever ADA-accessible? Yes, the entire restaurant is ADA-accessible, as is access from the parking garage.
Can Ever host my private event? We would love to share our restaurant for your next private dining experience or event. Ever has a separate dining room that can accommodate up to 12 guests around a custom-made oval table. More than 12 guests? Ever has the ability to create an ever-lasting memory for you and your guests throughout our entire space. Please contact us to make arrangements.
My plans have changed, can I cancel or postpone? Our online booking system has the answers to these and other questions about managing your reservation.
I’ve read this FAQ but still have a specific question. Can I contact Ever directly? Yes, please email us at email@example.com. Your email will be returned within 24 hours.